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FreeTaxUSA uses their bank account routing number on your return. No heads up. So, you whole return goes to them instead of you. Therefore, your future stimulus or other payments go to the routing number that the IRS has on hand. No phone number means "SCUMBAG" outfit. Stay away from these $#*!s.
Tip for consumers:
If you are referring to FreeTaxUSA, stay away. They mess up your IRS bank routing number by entering wi their own on your return.
Products used:
Lousy FreeTaxUSA Tax Service
Scott M.'s review of FreeTaxUSA earned 5 Very Helpful votes
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I have done my taxes for years on turbo tax. Last 2 yrs I used Free tax USA. Both times delayed...
It was easy to use could not put my paperwork up to print it. Can't get in touch with anyone. I...
Hi Scott, if you used your federal refund to pay our fees, there was an IRS error that affected the deposit of your second Economic Impact Payment (EIP) or stimulus. The IRS and our banking partners were able to find a resolution and most of our customers received deposits within the last few days. If you did not receive a deposit, it’s because your EIP was returned to the IRS. The IRS announced January 11th, that they will reissue missed economic payments and we anticipate that those affected by the IRS deposit error will receive their EIPs then. If you would like more information, we'd be happy to help. Please sign in to your account and click the "Contact Support" link.