Scott K.

I placed an order on this site on July 14th. The company charged my card (an authorization) - which held up the funds on my credit card. I called the cc company and they said all the company has to do is call them on a MERCHANT line to release or authorize the funds. I called them four times, spent an hour on hold. I spoke with Janelle who was rude, condescending and completely unhelpful. Then I had to call back and I spoke with Letti who pretended to be helpful, and promised to have a manager call me back that day. They never did. It would have taken them 2 minutes to resolve the problem, but they refused to help at all BEWARE!