Be careful with trying to review one of their providers. I had a horrendous experience with one of their providers and provided a fact based review to them. I went back and forth with them for one month to get the review published. They sided with their provider who stated some items were contested. In the end my review was sanitized as I still wanted to provide a review for my horrible experience and warn others. My experience with caring.com was horrible as well. The point of reviews ae to be informative based upon the customers experience. I did not have that experience with caring.com
Hi Scott, We're a neutral host of consumer reviews and don't take sides in disputes between consumers and listed businesses being reviewed.
We originally published your review content in September 2022; it initially appeared to meet the review guidelines: https://www.caring.com/about/review_guidelines/
Your review was subsequently contested as factually inaccurate (counter facts were provided to Caring from the senior living community's business records in writing). This caused the review to be removed as potentially libelous.
We offered that you could submit new content within the review guidelines, in your own words, and that didn't repeat the contested facts. Unfortunately, we continued to receive from you some reviews that repeated the contested facts. We seek to publish as many reviews as possible, and hope you'll re-submit a review that doesn't contain potentially libelous content.
Please reach out to reviews@caring.com for any further assistance. Thank you!