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My necklace I hated in June when I received it because it's so small therefore I do not wear it often however it is black how did it turn black within a short period of time and I paid over 100 dollars your product is a rip off
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Please don't buy from this company. I really wish I read these reviews before I bought. My custom...
They are an Israeli company that hides it as much as they can. Their return policy is non...
Dear Sasha,
Thank you for reaching out to us.
We are so sorry to read about the issue with your necklace. Tarnishing can be prevented by regularly cleaning the jewelry and storing it properly.
Our customer service representative sent you a message on Instagram about the issue and our solution. Your necklace is covered by our warranty and we will be happy to replace it at no extra charge.
Kind regards,
Oak & luna customer care team