Sara v.

I bought an oversized item from overstock they claim free shipping. However when the shipping company called they stated they would leave it outside the house. They would not at all put it in the home. Called overstock the person whom I spoke James stated they would send an email so my item would be deliver in side the house. I called the shipping company they claim they had not receive any request from overstock. Called overstock again where this awful worker answer she stated if I wanted my item in the house I had to pay them an additional 50.00. I believe this is false advertisement if they are going to deliver. Deliver it the right way don't be charging extra to put it inside the house. I know I'm not shopping from this people again. This is the second time I'm having such difficult time with them. I thought maybe it was just one bad experience let me give them a second chance. The second time it was worst. I even became a gold member. Paying extra so shipping they claim is free and better don't believe them. I'm not buying from them ever again.