sarahjanet1

sarahjane t.

Essex

Contributor Level

Total Points
80

1 Review by sarahjane

7/13/21

Poor quality, poor customer services, broken promises.
Ordered the decking kit, 6 boards were unusable, didn't tell me when they were delivering just turned up so no one was here to check it.
When I rang I spoke to someone nice but he did nothing and reorder had not been generated, so rang again got someone rude and arrogant so made a complaint, someone contacted me to arrange replacement of the damaged boards, promised they would come Tuesday and that I would receive an email nothing rang again spoke to a lady who just said they would be here!
Iv waited all day rang again said they would be here, still nothing!
Awful week full of stress trying to get garden done due to incompetence.

Tip for consumers:
Dont

Products used:
Decking

Service
Value
Shipping
Returns
Quality

sarahjane hasn’t received any votes.

sarahjane hasn’t received any thanks yous.

sarahjane doesn’t have any fans yet.

sarahjane isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

bens551
7/17/20

To all contractors looking for a reliable firm to use, stay away from Savoy timber. I ordered...

phillh1
2/23/17

Dreadful experience with this company. I would have been better off getting my doors from a skip....