We've had bad experience with blinds at home Depot. We purchased faux wood Bali blinds from here. While installer was installing he realised that they had sent the wrong wand and wrong valances. We made so many calls to the store and some in person trips to the store to finally get the stuff after 4 months or so.
Now we have a problem with the blind again, their inspection guy came and said that two of the things were broken and needed to be ordered. It again took 3 months after calling several times for the parts to arrive and now no one is coming to install it. Called up the home depot store and they said that we should call the installer directly. Spoke to the installer and they said that we don't have to call them, home depot has to open up the case again. We are just going back and forth. It is so frustrating. Finally the installer said that they will contact the home Depot and then make an appointment but haven't heard anything yet. We are done with the blinds from Home Depot. It has been the worst experience ever.