I'm very dissatisfied and disappointed. I never got a pair of boots that fit right. My size 6 1/2 always out of stock. Leaving me with poor choices. Defective zippers, sown wrong, wrinkles on one boot. Calfs too small or too tight for my regular american calf. Customer service hanging up on me not wanting to deal with my problem. Non-fluent English speaking representatives. In 9ther words I never got my 2018 boots and no refund in 3months now after numerous phone calls that it's in process and coming.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via review@berrylook.com.
Berrylook