This company is 100% fraud and a scam. I ordered a 24 piece deluxe fruit basket for my children and they received 6 apples, six oranges, a bruised mango and a rotten moldy pineapple for a total of 14 pieces. It arrived on the 29th of December. I was promised a return label via email on December 30, I asked them to send return label twice on Dec. 30, once on Dec 31, once on January first, once on January 2, twice on January 3rd which is now 6 days after my children received rotten fruit from this company and five days after I was promised a return label. My children begged me to let them throw this in the garbage. I told them to put it into a plastic garbage bag and put it out on their front porch. Later that night, this fruit basket was swarming with mice on their front porch. That was their last straw and their Christmas present went into the garbage.On January 4th they finally sent the label I was supposed to receive on December 30th, 6 days after my children received rotten fruit from their company for Christmas. There will be no refund now. This company has 1200+ complaints at the BBB and over 450 complaints this year alone on Facebook. Warn your friends and family not to waste their money on this company. Don't let them spend their hard earned money to become a victim of this company's fraud. My order number in case Bloomex cares to know is #*******