Sam W.

Trying to think outside the box to send a birthday gift that I might normally use Amazon or similar for, and so used this company for something more personalised. I ordered 28th April, and the gift is nowhere in sight. It was supposed to have arrived 11 - 15 May from within Canada; it is now the 23rd, and still nothing - no doubt they will blame it all on Covid. Pathetic; there is no issue with Canada Post, the recipient actually works for them in their head office, and says as much. Even if did arrive now, it's completely after the fact. On writing to Redbubble they couldn't even get my name right in their response despite my email being signed by me; addressing me as the person who was supposed to have received it. What an absolute shambles of a company. In the meantime I have ordered from other companies internationally and received my orders within days. I will NEVER think outside the box again when ordering gifts online.

What an ABSOLUTE waste of my time and energy. A company like this should have out of stock items for online shopping updated as it happens instead of taking my order and keeping me waiting more than 24hrs just to tell me they don't have both items I ordered.

They offered 10% off future purchases, but it is absolutely unlikely I will EVER shop with this company online again. Who's to say the same thing won't happen time after time? I just wasted 24hrs when I could have been shopping elsewhere.

PATHETIC - this is part of their message:

We're sorry, but while processing your order, we found that the item(s) below are no longer available. We value your business and apologize for any inconvenience.