For Business
Write a Review For Business Write a Review
Thumbnail of user sams545

Sam S.

Contributor Level

Total Points
81
0
1

1 Review by Sam

Pottery Barn

  • Pottery Barn

“Sofa with washable covers”
9/7/18

Washed the sofa cover one time, fell apart. Pottery barn will not send replacements. Have emailed and called so many times. They even sent a response that they couldn't replace my dining table. I'm so disappointed and live in the Caribbean so there isn't any way to get the covers replaced here. This company misleads with product details and has zero customer service when you have a problem.

  • Comments (0)
  • 54.6K Views
Helpful  (1)
Thank you
Thumbnail of user judye16
Judy E. – Pottery Barn Rep

Hello Sam- I'm truly sorry to learn your sofa covers fell apart after being washed. I'd like to discuss this with you further. I've sent you a private message with my contact information, so I can help.-Thank You-Sharla

Sam Has Earned 1 Vote

Sam S.'s review of Pottery Barn earned a Very Helpful vote

Sam hasn’t received any thanks yous.

Sam doesn’t have any fans yet.

Sam isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user beckyv113
Becky V. reviewed Pottery Barn
4/17/24

I am extremely disappointed and frustrated by the lack of accountability of the managers at...

Thumbnail of user jennym822
Jenny M. reviewed Pottery Barn
4/1/24

My daughter is pregnant and due mid April, and having the baby at home. She saved up gift cards...