Sam E.

I have to say this after so long buying from the Johnlewis brilliant customer service never had issues but today I have to deal with the stubborn no kindness to solve my issue to Swap one my Cloth Linear Too big that's fine but the way she answered is no kind at all.I know they got policy but the way she answered that makes me so sad and disappointed I think her name something Hinde she said can't hear clearly.I have to write this review for the public to know how good this Johnlewis customer used to be but not anymore like this new unprofessional way of treating customer like this please be aware.

Thanks
S E