The ordering is fast. Shipping is fast. Products run small, so I returned an item. It has been a wild goose chase since then. There is no phone number to talk to someone; contacting customer service is done through some sort of messaging "ticket" system. It has been almost two months that I shipped the item back and I have not heard anything or seen a refund on my card I used. I sent a follow up message to check the status on the return and they have not answered.