I admired a friends outfit and she told me about Venus. I decided to give Venus a try. and ordered a dress. The dress came right on time, fit wonderfully, I have now placed 4 additional orders and each has come in record time, I even had a problem with a gift card and the Woman at the help desk was very professional and took care of me and resolved my problem,, Not sure why so many women seem to be unhappy. I have had nothing but Praise for the Venus customer service and the Clothes fit and look great.