Sally A.

I've been buying from from ebay for over 20 years and have probably only twice left a negative review.

A seller recently sent me a pair of boots that I paid nearly $50 for. The soles came off right away. I wrote to the seller with a photo of the boots showing the soles had come off. I got no response. I wrote again after 30 days and she told me that it was too late and anyway I must have done something to the boots. I gave her a bad rating and filed a dispute with Paypal. She won because she said I'd modified the product. Without giving me an opportunity to respond, Paypal decided the dispute in her favor. Worse, the feedback I left to warn others was removed. No surprise this woman has a great rating.

Update: Wigsbuy finally refunded the money after I filed a complaint with Paypal. But it took weeks. They kept saying the wig I returned was not the one I bought! Original posting here follows:

I tried to post this review on Wigsbuy with the link they sent me after I'd received the wig, but I couldn't submit it. They apparently don't allow customers who have complained to do reviews. I ordered this human hair wig in the attached photo (on the right) in size large but the order was automatically changed to medium. I wrote to Wigsbuy asking them to change it to large. When I received the wig, it was a medium, and they told me I could return it. I returned the wig via priority mail (cost $19) and received an email from Wigsbuy saying I hadn't returned it within 7 days (I hadn't been told about the 7 days). The next day, Wigsbuy said the wig I returned was synthetic. (I had ordered a synthetic wig earlier). My response: "if the wig is synthetic, I was cheated because Wigsbuy said it was human hair and charged me $146." Wigsbuy's response: "please send a picture of the wig you still have." My response: I sent three photos. Wigsbuy's response. "The wig in the pictures is the human hair wig. You returned the wrong one." The two wigs look nothing alike, so I sent a photo showing the two wigs side by side and asked: "are you SURE the wig on the left is the one that Wigsbuy made out of human hair to match the style on the right? " Wigsbuy has not yet responded and I can't post a review on their website, so I'm attaching a photo of the human hair wig I ordered (on the right) and the wig that Wigsbuy says is the human hair wig matching the style of the one I ordered.