Thumbnail of user ryana16

ryan A.

Contributor Level

Total Points
89

1 Review by ryan

  • LiveCareer

1/18/15

I would strongly recommend that everyone avoid this site. What a scam! As mentioned numerous times, they lure you in with the "free" resume builder. You fill it out and then at the end are advised there is a $1.95 charge to download it! How is tha free? Clearly the site was designed that way purposefully. They assume that most people (at that point) will simply pay the $1.95 rather than have wasted their time and effort. Then they gouge you $39.95 a month FOR NOTHIING until you notice the charges! They claim that their "WELCOME SUCKER" email advises you of these ongoing charges (even if you never access the site again). That is an outright lie. Nowhere does it mention these charges, though it does use the word "FREE" a couple of times. I hope these scammers get shut down. How does anyone with a conscience even work for them? Too bad there is not a negative star rating system, I would give them a -5 stars. Crooks!

Tip for consumers:
Avoid like plague

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Ryan A.,

I’m very sorry that you have had this experience with our service. We take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.

We also explain that the subscription is auto-renewing if not cancelled. We state this on every page in the purchase process and we send payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings if service is no longer needed.

I would appreciate if you would contact me directly with the email address you used to create your account so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com

I look forward to hearing from you.

Best regards,

Anna

LiveCareer

ryan Has Earned 9 Votes

Ryan A.'s review of LiveCareer earned 9 Very Helpful votes

ryan hasn’t received any thanks yous.

ryan doesn’t have any fans yet.

ryan is Following 1 User

Thumbnail of user kelseyo1
Kelsey O.
4 Reviews
15 Votes

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jl528
J L. reviewed LiveCareer
4/19/24

I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...

Thumbnail of user klick101
3/14/24

The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...