This web site was my worst nightmare. I ordered my wedding dress, which suppose to be very beautiful. Not only I got my dress two and half weeks later but it was a most horrible dress I ever seen in my life. I got it so late that I was depressed cry for couple days and went looking for other web sites to get my dress and started to file return to diydress.co.uk and then I got email from them telling me that I wont get any returns and they wont give my money back and if I don't like something about dress bring it to tailors and fix it my self. I could not believe ignorance of those people, as far they have you money they do not care what you think about them. Then I realised that the pictures they have on there website of dresses they do is just copied from original designers sites and they have no ideas how to make them, and not only that they will tell you that everything if perfect for them and no money back and as well I was offered to sell it eBay or on any other site as they wont take it back. Dress I so on them web site and that I got in delivery bag was 2 different dress and the one I had in my hands was so horrible made that you cant even fix it and apparently Diydress do not care about there clients.
Dear Ruta,
Thank you so much for taking the time to share with us your experience. We appreciate your positive feedback regarding the dress, and most importantly recognizing the quality of service from our staff. We are very fortunate to have a dedicated team of professionals working with us and proud of delivering wonderful service to you.
And we will definitely welcome more orders from you. We will offer you as high quality serve as before.
Best wishes for you
JJ’sHouse Service Team