I ordered something on line on Black Friday, and received a confirmation for it. Now, I could have walked one block to the Belk, or I could have walked one block in a different direction and gone to Macys, but no, I had it shipped to one of my daughters. 10 days later, when it hadn't shipped I contacted them and they promptly cancelled the order. When I replied and said I didn't want it cancelled, they responded that they hadn't charged for it. That wasn't the point. The item was out of stock that day, but they were advertising it again within a week. So... no more belk.com for me.