Rosie F.

Retail Fraud... BEWARE! - I ordered a pair of what I thought was authentic Ugg boots. I placed the order on this site and was shipped a pair of knock off Ugg boots. The site does not provide adaquate contact information or return instructions so I emailed the email address that sent me an order confirmation, AND NO RESPONSE. I completed a return request on this website as well and again got not response. I paid $138.00 USD and no one ever responded to my request to return these boots. Here are a few things that should signal red flags to anyone ordering anything from that site or any others like it.

No phone contact informaiton. If there is contact informaiton for the website be sure to check and see if it is a working telephone number.

Do not order from any website that is not shipping out of the US.

Look out for this email address - *******@hotmail.com. This is the email address that confirmed my transaction and never responded once I requested a return and refund of my money. The person handling this particular email account is named Chen.

STAY AWAY FROM WWW.UGGAUSTRAL.COM