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I'm very disappoint with the service the whole team are dishonest. They always late with you assignment and the assignment requirements are not followed by the writer. Last time I gave an assignment I ended have a F grade when I paid for a B grade. They are not who they claim they are. These site is not a good site to use. To finish when I asked for a refund they agreed with me and never give back my refund. They are thieves.
I bought 2 dresses none of them fit. One dress cost $130 and the other is $92. I contacted the sellers here is the response I got from one the seller Before I gave you this dress, I sent a message and you checked your size.
But you didn't say anything wrong with your size.
It's not our responsibility this seller goes by the name (Sweet- life). My size was accurate base on they website descriptions. How ever when you get the item the description of size and almost everything is way off. Stay away from buying stuff at this website. Last but not least this is the other seller respond Dear, the dress is cheap, shipping cost is very expensive. We advice you sell it to your friends or local shops.It can save your money. None of them was trying to help in getting my refund or exchange my item. This sell go by the name ( my girlbride aka Luna..
Rose hasn’t received any thanks yous.
Rose doesn’t have any fans yet.
Rose isn’t following anybody yet.
Empty.
The customer service is slow and bad, and the "experts" are asking for more money when you have...
I paid someone to take a quiz for me on friday and they told the tutor was suppose to take it...
Hi Rose,
For order 270959972, please open a dispute to request for a return and refund.
Here's how you can open a dispute for your order:
1) Click "My DHgate " on the upper right corner of the page.
2) Click Awaiting Confirm".
3) Find the Order number and click the link "Return&Refund" at the right side of the order.
4) Select the correct reason for dispute, evidences, preferred proposal then click CONTINUE.
5. Once you finalize your proposal, click SUBMIT.
If you are using the APP or mobile version, please find your order under "Shipped". Click on the Order Details and then find "Return & Refund" link.
If the problem is not resolved through direct communication between you and seller, or if you don't get a response from the seller, you may request for DHgate Mediation after 5 days that you have clicked on "Return & Refund" link and then we will assign a person from Resolution Center to take care of your case.
For order 270959973, this was already completed since you have not opened a dispute within 7 days that you received your order.
We suggest that you send a message to the seller and negotiate on a resolution. If they agree on a refund, please ask him to leave a message for you saying 'I agree to refund you $***'. Once the seller agrees, send us a screenshot then you can contact us again and we will arrange the refund for you. If they dont agree to refund, we cannot operate for you too.
If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com
Regards,
Riane
Customer Service Center
DHgate.com