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I ORDERED MANY ITEMS FOR MANY COUNTRIES, THE FIRST ORDER WAS OK. I ORDERED AGAIN SMALL ORDERS BUT NOT ALL ORDERS NEVER SHOW UP TO THEY DESTINATIONS. SOME I DID NOT ORDERED THEM. I EMAILED BACK ABOUT THE MISSING ITEMS BUT THE VENDORS THEY DO NOT EXIST ANYMORE O KEEP TELLING ME THE ITEMS ARE IN HIS WAY
ORDER 2017-07-27 03:28:00
Tracking number: AA********YN Logistics: YANWEN Delivered time: 7-24 days
Remark
2017-08-02 02:37 Despatched from yanwen sorting center.
2017-08-01 21:51 Process completed in yanwen sorting center.
2017-08-01 14:12 Yanwen Acceptance.
IS 2018-1-15 NOTHING YET IN MY DOOR
DO NOT WASTE YOUR TIME AND MONEY IN THIS WEB SITE. HAS MORE BAD VENDOR THAN GOOD ONES.
Ros C.'s review of DHgate earned 5 Very Helpful votes
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Hi Ros,
We checked that your order was already closed. For future reference, please do not wait for more than 90 days if you have not received your order so you can still open a dispute.
At the moment, this is already beyond our after-sale policy. We suggest that you send a message to the seller and negotiate on a resolution. If they agree on a refund, please ask him to leave a message for you saying 'I agree to refund you $***'. Once the seller agrees, send us a screenshot then you can contact us again and we will arrange the refund for you. If they dont agree to refund, we cannot operate for you too.
If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com
Regards,
Riane
Customer Service Center
DHgate.com