Bobbi M.

Hard pass on this company and their products!

Highly recommend that you use other options for products than DHGate - Tried them for a 4 figure piece of equipment that arrived damaged and part of it doesn't work. Seller was uncooperative and DHGate didn't do anything to assist in resolving the situation. Very different than what would happen with Amazon and several other companies of this type. We didn't get any messages or notices until we logged into the account and find out that they had closed the case. So we're out $XXXX and have a piece of junk.

Also note - their prices are higher than many other sites like one that begins with A and another one that begins with e.

Hope no one else has to deal with this and take your hard earned money to someplace that treats you right and delivers what you are supposed to get in working order! Truly the WORST shopping experience I've had in years.

For a credit card company, these guys are pretty good. Only thing we had issues with was they kept blocking charges to verify that they were legit... even ones that we had previously said were fine to go through. So on the one hand, like the security/safety checks. On the other, having to call in an verify charges for places we'd already preapproved was a pain.
In general though, they are a pretty good credit card company.

Called the company cause I was looking for a piece I wasn't sure was in stock. Got help with finding the one I wanted. They shipped it the following day and all's good.

I don't know what they use for fabric in their products but it's not like anything I've ever seen. It's stiff and unwearable on most of the items.
Secondly, if you have any issues with any item know that they will not do a return unless YOU pay to ship it back and wait a REALLY long time for them to accept and acknowledge the product when it gets back to them in China.

Third, shipping times are VERY long plus nothing arrives together. Tested the company with 4 pieces and after over 5 weeks, still waiting for 2 of them to arrive.

Fourth, if you are used to US sizing, you'll be surprised. The sizing on the items is a lot different than US sizes.

Overall, it's a waste of money time and energy. HIGHLY recommend passing on this company and going somewhere else.