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My account is locked. Why can't I send coins out of Freewallet to an external wallet? And why can't I swap the coins either? I kept getting a "issues with money transfer" message. I have sent in the verification already. Can you guys pls speed up the process. I need this money to pay rent this month. Pls help. My user ID is ID:*******e4
Tip for consumers:
If you could help asap would be great. I really need this for the month rent.
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100% Scam! Be aware! Don't use this wallet for any transaction! They promise quick support and...
Hello, the safety of customers' funds is our top priority. Therefore, some of our users pass the verification procedure to prevent hacking attempts and require complying with international laws, including those that combat money laundering and other illegal financial activities. Throughout the verification procedure, users' funds remain untouched in complete safety on their accounts.
Unfortunately, your User ID isn't shown "My user ID is ID:*******e4". Could you please update your review with your support ticket number? We'll be happy to look into all the details.