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Guarantees are set up so they can't be used. They make you wait 30 days to see if you get an interview then they tell you the guarantee was only for 30 days. They don't ever refund (customer service admitted she had never seen it). Out hundreds of dollars, ugh.
Tip for consumers:
Go elsewhere!
Products used:
Resume and cover letter. They claim refund/guarantee but you can't get one.
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Empty.
I would skip this site and choose another service. After they did my resume, I applied for over...
I purchased the package - resume + coverletter + LinkedIn profile. Described my experience,...
Dear Ronda,
Thank you for your review. We are very sorry that you were not satisfied with our service. We put great importance on the quality of our product and the satisfaction of our customers. Your comments regarding the bad quality of the paper and customer service will be used for coaching and training purposes and we will do our best never to let the same situation happen again. May we request that you provide us with your order number so we can further investigate? We hope to hear from you soon.