Ronald H.

Ordered a mobility scooter for my wife who has MS. It arrived and we found that the seat did not swivel it just moves front and back. Without it swiveling the scooter was useless to us. Called and got an email with return instructions. Followed them to the letter and shipped it back at my expense. They signed for it on October the 5 2017. Got an email at that time that they were going to take $199.90 as a restocking fee. Today is December 1 2017 and still no credit on my credit card. I am 74 years old living from pay check to pay check and It is a crying shame that this company takes advantage of the elderly and disabled. I wish I would have done my research before I did business with this company.