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john w.

1
Level 1 Contributor
Ohio, United States

Contributor Level

Total Points
242

3 Reviews by john

  • PC HelpSoft

2/8/24

Before I had tried a paid subscription I'd gone through their so-called free option to manually update drivers for my Synaptics Toucpad as well as my Qualcomm WIFI Driver, turned out neither of their updates could be ran on my Windows 10 Operating System anyway. Glad I didn't spend any money on their useless service. I'd also attempted to check the box in their popups so I wouldn't keep being bothered to rescan and buy a one-year plan. So I will be uninstalling it altogether. If Windows can't find a usable driver to install there seems to be no use to believe that this company's program can, either. Wasn't even worth the long wait for a System scan to complete, IMO.

Tip for consumers:
No.

Products used:
I'd tried the free trial version to see if this program could actually fix ANYTHING . Seems it could not.

Service
Value
Quality
  • Assurance Wireless

2/8/24

Most of the time this phone drops calls, and you don't get very many GBs of data, so I have been utilizing a prepaid phone for most calls, except that their purchased data is burned through much faster than even Assurance. I have to carry around two phones now, in case I wish to browse Internet and make calls. The Assurance Schok phone loses battery power quickly, sometimes not making it through the day without letting it first go completely dead. After a few months it would sometimes run dead within hours just on Standby. Plus, these Schok phones don't have a removable battery if you want to perform a hard reset, and removing it would break the warranty.

Tip for consumers:
No.

Products used:
Schok Phone.

Service
Value
Returns
Quality
  • Lyft

1/15/24

I'd called my Medicaid provider for medical transportation. They couldn't even tell me who was supposed to come get me. I'd had just a general time frame, then no one showed up until maybe fifteen minutes later and left while I was on the phone, only to find out it was somebody from Lyft. I had no number for Lyft, only found out what kind of vehicle to stand around in the frigid cold for at the last minute. Lyft tried to send back the same driver, who'd cancelled to pick up his Kid from McDonald's, the second they'd sent cancelled as well. An hour after my appointment was scheduled for their messaging system had still been attempting to summon a driver. The doctor's office was already closed by that time, and they only give you a ten- minute window to be late before they'll refuse to see you anyhow. Had to cancel and reschedule. Made the breakdown of my car just that much more difficult. They let the drivers cherry- pick whoever or not to pick up. Perhaps just because the fare would be less. Thanks piles, Lyft! Never again...

Tip for consumers:
Poor communication. I'd been told that Lyft would have told me who and in what the driver would be in when they were on their way.

Products used:
None. Never made it to my appointment.

Service
Value
Quality

john Has Earned 2 Votes

John W.'s review of Assurance Wireless earned 2 Very Helpful votes

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