Thumbnail of user robp253

Rob P.

Sharonville ohio

Contributor Level

Total Points
160

2 Reviews by Rob

  • T-Mobile

10/26/22

Ok why I give them one star. I am a struggling senior. Prices are high on everything so when I started out to lower my bills I called T-Mobile. I was told I could get better service for $15 versus the $35 I am now paying $70 for me and my wife.on the so-called senior plan. I find out from a friend I can get the same service with more data for $15. So I call T-Mobile and ask them about that plan. I talked to 3 different T-Mobile employees on different levels from Nashville to Cincinnati. I asked about the $15 plan my friend told me about and they all acted confused and told me there is no such plan. Then today I read about it online. $15 for prepaid for 3GBs and unlimited text and phone. I called my local T-Mobile store and they acted like they had never heard of it. Then when I told them I'm looking at it right now online the guy says oh you mean our prepaid plan for $15. So there's prepaid and post paid. I assumed I was already paying up front. Tricky tricky. On the senior plan for two people I was getting 5 GBs to share with my wife. Now I'm going to get 3GBs to myself. And she will g we the same. Shame on T-Mobile for being deceptive with senior citizens. I was never offered prepaid service. I hate deception but now that I know what's going on I am staying with T-Mobile since I never have problems with the actual service. So T-Mobile gets one star from me until I'm happy again.

Tip for consumers:
Ask for the prepaid plan

Products used:
T-Mobile

Service
Value
Quality
  • Golf Galaxy

1/1/21

So the store I go to has a great manager(Eric). He is very personable. He knew my name the next time I saw him. There are a couple of club repair guys that are accommodating and knowledgeable. But you have to find these guys. Many of the employees act like they know something but they don't. One thing I don't like is the clothes. They seem cheap but cost in the $70-$100. I find better deals at the outlet malls. Many times they will not have the newest thing or they have too many regular flex or too many stiff flex. You can't take anything out to try it for a day which sucks. I hate hitting off mats. An iron fitting is $100. For real? I know my swing better than anyone. I will fit myself thank you.

Tip for consumers:
Don't know about the site but the Springdale store is nice enough.

Products used:
I bought my Ping G400max there along with my Taylormade Spyder putter. I wasn't sure about the putter and the manager said if there are no marks on it, I could switch it out for another. I decided to keep it and I am glad. But it was nice for the manager to offer this. I'm look into some Callaway irons now and they let me try out different shafts with the indoor machines. I think I've bought my last 3 drivers there and a couple of putters.

Service
Value
Returns
Quality

Rob hasn’t received any votes.

Rob hasn’t received any thanks yous.

Rob doesn’t have any fans yet.

Rob isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user saraha2286
4/17/24

I am very very displeased with this company. I was with them from the beginning, my first...

Thumbnail of user ginay85
gina y. reviewed T-Mobile
4/11/24

I decided to purchase t mobile internet. When they tried to deliver the package. I wasn't home...