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Robin N.

Contributor Level

Total Points
80

1 Review by Robin

  • MyPerfectResume

4/3/18

I signed up because all I wanted was a template to go by. They started charging me $24.95. That doesn't make sense to me since I am updating my resume that means I am looking for a job. Why do I have to pay $24.95 (when I don't have a job) for help in finding a job? I talked to Lenny in customer service and brought down the charge to $4.95 for one month. I will try again in a month to cancel and see if they actually cancel.

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Laura T. – MyPerfectResume Rep

Hi Robin,

Thanks for your feedback and we understand your frustration, however, we do offer a 14-day trial subscription for a small fee. In this trial, you'll have unlimited access to all our professional resume tools including expert advice on how you can make your resume shine, and you may cancel anytime before you're enrolled into our auto-renewal subscription. We're glad that our agent was able to grant this one-time price for you as this is not the normal price for any of our subscriptions. We do hope you understand and appreciate this as act as we never like to leave any customers unsatisfied with any of our products. If you may have any other situations arise, please do not hesitate to reach back out to us via email at social@livecareer.com.

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