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robert Y.

Contributor Level

Total Points
163

2 Reviews by robert

  • Society6

5/2/22

I purchased 2 sets of curtains (4 panels) 50x96" for a rather hefty price. Only one panel measured 50" wide, two were 49, one was 50.5. All four were only 94 inches long instead of 96 and this was a big problem for me. I requested they replace them and they said they "could not guarantee the next set would be any more accurate" and offered me a 20% credit. I accepted their offer and they gave me a credit on only one set. When I questioned why the credit was short, they asked for more detailed photographs before they could issue more credit. I had already sent them a photo of the full length with a tape measure, but apparently that wasn't sufficient. I got better quality drapes from Amazon for less. Not going to order from Society6 again!

Tip for consumers:
Don't

Products used:
Curtains

Service
Value
Shipping
Returns
Quality
  • DHgate

11/9/18

Seller mseven delivered a gold tone watch when I ordered a two tone watch. Seller then refused to take it back or refund my money. I requested DHGate to intercede and they sided with the seller and offered me a coupon to order something else even thought I don't want anything else! They agreed I got the wrong color but refused to issue a refund. I can only conclude they just want their commission and have no interest in protecting their customers when their sellers drop the ball. Shameful and cheap!

robert Has Earned 3 Votes

Robert Y.'s review of DHgate earned 2 Very Helpful votes

Robert Y.'s review of Society6 earned a Very Helpful vote

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