Robert W.

Care.com CAN provide a useful service. I did find decent employees to do cleaning for a rental property for me. However, BEWARE!. By its website design, this is clearly a legitimate business that intentionally tries to trick limited users into ongoing payments for service they do not use. I would've given them 2 stars except for the following: They are thieves. Iff you are not vigilant they will reactivate their draw on your credit card EVEN WHEN YOU HAVE CLOSED YOUR ACCOUNT! I had to block them via my CC.

The site offers in big print, $39 for one month of searching, 2 months of searching for less per month, I think $26, and 3 months of searching for still less per month. That misleads one into thinking you are signing up for a one time thing. As a previous reviewer notes, in the small print, whatever you sign up for is renewed automatically by draft on your credit card. I discovered my renewal drafts 4 payments after my last use of the site, a total of $156. I did get them to credit my CC account one month's worth.

It is difficult to deal with deactivating your account, but they did that for me over the phone. I reactivated it briefly this spring to see if there were other applicants i might want to contact or would contact me. I then, to be sure, canceled the account completely, which took a while to find on their website. I checked to make sure I could no longer log in and I could not. I checked my CC and had no withdrawal the next month. Problem solved, right? WRONG. I discovered in July that they had charged me another 3 months worth of $39 charges, EVEN THOUGH I DO NOT HAVE AN ACCOUNT OPEN WITH THEM! I emailed a complaint to them, but also contacted my cc and had the charges disputed (only the last two months per cc policy) and had Care.com blocked from my account.

Bottom line is this is a totally unethical operation. If you use their service, be vigilant and prepared to take the steps I did. I am $156 ripped off by Care.com. And this review is my only recourse.

Website has limited information, so there is no way to on line order a thermostat or the WiFi and software, nor any description of the same. The good news is that the company has readily accessible knowledgeable people who can place orders for you and suggest things that would help you accomplish your aims once you can find out from them that (my) product will meet (my) needs. Though I asked and paid mucho extra to assure UPS select "guaranteed 4 day delivery", it is 9:30 PM on day 3 and there is no delivery, though UPS came at 6PM and I personally took the boxes thinking one was my lock sets. Each was an Amazon prime no charge 2 day delivery. Go Keyless did not arrange for UPS to give me a tracking number, so I have no way of trying to get this in time for my departure tomorrow morning when I strongly wanted it. Overall not at allhappy with this turn of events.

However, I do not know who dropped the ball but I