Robert S.

Level 1 Contributor

Robert's Profile

Reviews 2
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GlassesUSA

Eyeglasses

“Phone service is poor with operators speaking poor...”

9/18/22

Verified site experience

Phone service is poor with operators speaking poor english and not understanding english. Website looks good but when one enters coupons provided either online or by email, they are not honored.

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Helpful (0)

Thank you

James S. – GlassesUSA Rep Over a year old

Hi Robert,

We’re sorry to hear that you experienced difficulties. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met and want to thank you for bringing this issue to our attention. We are always looking for ways to better our service and your feedback is an invaluable part of the process.

Our discount coupons do have limitations and the details are listed. These limitations are based on the frame and the lens package being ordered. Only one discount coupon per order can be applied.

For further information, the following link contains detailed information on our promotional discount coupons: https://www.glassesusa.com/coupons-and-promotions

We're glad that you did manage to place your order and enjoyed a 25% discount on your entire order.

Thank you for choosing GlassesUSA.com and we hope that you will enjoy your new glasses.

Yours truly,
GlassesUSA.com

LightInTheBox

Wholesale Clothing

“Clothing Sizes are Totally Inaccurate; Return Policy is a Rip off”

12/28/20

I ordered 3 shirts. Took almost 3 weeks to arrive and came in two separate packages, several days apart. Ordered standard medium size. Two shirts were clearly large and unsuitable to be worn. Other shirt was so small that had difficulty buttoning it. Immediately emailed company. Company says that shirts must be returned to CHINA at my expense and suggested that I donate them since shipping cost will equal cost of shirts and I could receive a partial credit for future purchases. Totally unacceptable. I feel this is a rip off.