Roberto C.

The all concept, the details and the process of 99Designs is very well done and professional! However in the first drafts I got few designs of the logo and when I asked for adjustments I had to commit 100% that is fine, but that all depends on the designers you get! One of them was very willing and quick on doing revisions, others not really and one refused all together, instead giving me advise on what to do... At last I picked a logo and then purchased another design package that offers the business card, branding and facebook cover for an extra $250 and that was fine. However that was done quickly and not as nice! Most important for me was to get the original and editable files, instead I the files they sent me are all flattened out, not quite editable and for the fonts they just gave me the name, not the actual original. Even if that would be a separate charge I would be willing to pay for if but they should have give me that option and say that before... Maybe any other customer may be more lucky and get everything done super nice because the concept and the process are very nicely done!