Robert H.

For the most part I have had good luck with PayPal. Also I have been pleased with them standing behind me and my purchases.

I was on upwork looking for someone to help get my new website visible on google. I didn't want to take the time to figure it out and I figure for a pro it shouldn't be very difficult and fairly easy to do. Now that I have taken the time to learn how to do it myself I see how badly they got burned me. As well as how little they did.

To start off the person who I originally spoke to was a male from India. I Decided to hire him and he says you have to work with my other account. This account has reached its maximum amount of customers. I will message you from my other account and you can hire me through that account.
This should have been my first red flag... I get a message from a female that he he is pretending to be. However having had some experiences on eBay and Amazon and how much they manipulate and control you... I give him the benefit of the doubt and I continued on. I had to give him some passwords and access to some accounts. Since he's on the other side of the world the two step authentication kicked in. He sends me a screen shot of the second question it was asking. The screen shot also said which I caught "someone from Afghanistan is trying to login to this account". I thought that's odd. He said he's from India. Red flag #2... again I look past this red flag because I just wanted to become visible in google. I didn't care where the person was from I just wanted to be visible yesterday.

After I think it was 15 hours of paid "work" I still could not find my site in google. So he said that I had needed to do link building which was very time consuming and that would run me $100 a week for 6-7 months. I had said at that point if it's necessary I want to do it but give me a couple of weeks to make some money as well as iI want to research it and we can discuss it then. I don't have any conversation with the guy and a week later I see $100 charge on my credit card. This goes on for 3 weeks until I finally cancel the card. Not happy since we didn't discuss it like I had said I wanted to. I just swept it under the rug and was just going to move on. I didn't want go dwell on $300 when I had so much to do to launch this business that worrying about it would just bring me down potentially costing me more.

I then started to learn google. It turns out all he did was make an AdWords account with 15-20 irrelevant keywords and post the google analytics code in the section in on Shopify. 20 minutes worth of work tops. L Again not pleased but I don't dwell on it. It had been about 6 weeks at this point since I had been trolled out of money and I just wanted to continue to go forward...

Here's what pushed me over the edge and is now prompting this review.

TODAY I GET AN EMAIL FROM UPWORK THREATENING TO SEND ME TO COLLECTIONS FOR WORK I NEVER AUTHORIZED. THEY ARE ENABLING THESE PEOPLE TO SCAM AMERICANS.

THEY DIDNT REACH OUT TO ME TO SEE IF THERE IS A PROBLEM. THEY JUST THREATEN TO RUIN MY CREDIT.

GENERALLY WE PAY CONTRACTORS WHEN THE WORK IS DONE. ALL THE THINGS I ASKED FOR THAT I DIDNT MENTION STILL ARE NOT CONPLETED EXCEPT FOR THE TASKS IVE DONE MYSELF.

WORST COMPANY EVER DO NOT DO BUSINESS WITH UPWORK.

UPDATE TO THIS REVIEW: They never replied to my questions on the legitimacy of my bill and have sent me to COLLECTIONS... PLEASE DO NOT DO BUSINESS WITH THIS COMPANY.

FOR THE RECORD I HAVE HAD POOR EXPERIENCES WITH FIVERR AND FREELANCER AS WELL. THE PEOPLE YOUR DEALING WITH ON THESE SITES KNOW HOW TO PLAY THE GAME WITH THESE WEBSITES. SO THEY WILL INSTRUCT YOU TO DO CERTAIN THINGS ALONG THE WAY THAT LEAVE YOU NO RECOURSE. ALL OF THESE SITES ARE BAD. IN THE LONG RUN IT HAS COST ME LESS TO HIRE A LOCAL PERSON. I HAVE HAD BETTER LUCK POSTING A GIG ON CRAIGSLIST. ACTUALLY I HAVE BEEN VERY PLEASED WITH THE HELP I HAVE FOUND THERE.