R K.

I would strongly urge people not to use this service, send your love a gift card to some gas station that sells flowers. You will get three to four times the amount, and they will be fresher. My son sent his mother flowers using this wretched service, they were sent on the 7th, may. We don't know when fed x delivered, as they never rang the doorbell, just left them on the front porch. It was 104 here in AZ that day, the next day it was 102, Like most people with a house one rarely goes out the front door, why would you when the car in in the garage, It was only by chance that I happen to go out on Sat evening to check on something that I saw the box. Imagine what a bouquet of tulips look like after two days in the heat. My wife tried calling that night, well that was a joke, you would have better luck getting the pope to take a call on Sun morning. So here it is Mon, I called and was told the wiat time would be two hours, I'm sure they know that no one is going to stay on the line for two hours even if it is to complain about the crappy service. So if you don't have anything better to do with your money, and you really don't give a damn bout the recipient, go ahead, call 1800flowers they will be sure to disappoint.

I waited Until customer service called back, it was 6 hours later, which say a lot about the care they have for their customers, their answer is to send out more flowers, like getting a Christmas present on Dec 28. Don't waste your money with these people.

I ordered slippers on Dec7 as a Christmas present, I received them on
Jan 31, The quality was not the normal standard from Bean, It is now
Over priced, low quality merchandise. That has to be the reason Bean has
Changed the warranty, which seems to be worth little anymore. I would
Send these back, but they charge $6 to return. I can buy chinese goods cheaper elsewhere with much better customer service. I have been a customer for over 40 years, no more.