I bought two (2) basses from them. Both had absolutely horrendous setups. And were unplayable. One I was able to fix (as well as a loose tone control) the other is going back. The first one is a Gear4music and I would not recommend unless you know how to fix and modify instruments (it has bridge that has too narrow a spacing for the neck). The return policy through DHL is a total pain (you have to schedule a pickup and they supposedly have to examine the contents, Moronic).