I have been forced to debate with customer service on more than 3 occasions. These always led to an insult thrown at me as a "inferior person" at the end. I give them the information I have from their website and I am told it can't possibly be correct, I am wrong! My records have been deleted twice. No notifications about it begin hold or something has to be done by me. I just desperately call when my aged mother is almost out of medicine and her pills haven't arrived yet. I get excuses and reasons I have screwed up and insults. Really? Worst customer service I have ever dealt with. Disheveled mess of business practices. Only one star because I can't put 0.