Thumbnail of user richw95

Rich W.

Contributor Level

Total Points
166

2 Reviews by Rich

  • Optumrx

4/9/20

I have been forced to debate with customer service on more than 3 occasions. These always led to an insult thrown at me as a "inferior person" at the end. I give them the information I have from their website and I am told it can't possibly be correct, I am wrong! My records have been deleted twice. No notifications about it begin hold or something has to be done by me. I just desperately call when my aged mother is almost out of medicine and her pills haven't arrived yet. I get excuses and reasons I have screwed up and insults. Really? Worst customer service I have ever dealt with. Disheveled mess of business practices. Only one star because I can't put 0.

  • RepairPartsPlus

1/25/20

When I placed my order I was not sure what to expect. Not only did it come on time but it was a day early! The products were as described. The Wendy was easy to use and the service was wonderful. Will use them again in the future.

Rich Has Earned 6 Votes

Rich W.'s review of Optumrx earned 6 Very Helpful votes

Rich hasn’t received any thanks yous.

Rich doesn’t have any fans yet.

Rich isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user felix.grushevsky
Felix G. reviewed Optumrx
3/19/24

THE WORST pharmacy experience I have ever had. My MD sent a prescription to them. I checked that...

Thumbnail of user sofyal3
Sofya L. reviewed Optumrx
3/19/24

My doctor sent 2 prescriptions to this specialty pharmacy. When I called them, they only sent me...