Ordered Lawn Equipment on-line since they did not have what I needed at any local stores (3 within 20 miles).
June 28- All Items Shipped and expected delivery by 9 July.
2 of 3 rec'd by July 9- Last Item was told due to Covid it would be another 5 days.
July 15th- OK We'll have to open a "Case" to see where the item is. You will here back by 19 July.
21 July- Ok we still don't know, but we should have an answer in the next 5-7 days.
July 26th- Found one of the item I've been waiting for located 34 miles away. Purchased and cancelled previous 28 June order. Now asking for mileage reimbursment since they did not incurr a shipping cost (Free Shipping wa one reason I bought on-line). 2nd Time in 3 years I have ordered on-line from Home Depot- Had to Cancel the entire order the first time. Was hoping they had gotten better at this?