Richard C.

Tried to get refund on a "boutique" hotel stay because almost everything in my room was broken, it was a holiday and I couldn't get them to move my things to a different room.

I have been billed NUMEROUS times in the past ONE MONTH at $41.39 each time. Had to cancel my bankcard that they were billing and assuring me was NOT being renewed or billed.
Secondly, 19 of every 20 profiles are FRAUDULENT!
The English is normal in the profile descriptions, all of which are similar, but the photos are of girls that are too good to be true. After striking up conversations, the level of English drops to that of someone who's primary is anything BUT English.
Reverse phone lookups prove fraud. After a week, they ask for money for something.

I ordered Mercurial SG Vapors on 5 May, as the boots were available for immediate despatch on the US site. After receiving an email confirmation, I was told the boot was on back order until May 11.
On May 11, was told May 18. On May 18, date put out to May 25. On May 25, date changed to May 29. On May 20, my order was marked shipped. I arrived home to check the tracking information and the status changed to BACK ORDER AGAIN!
I asked for an IMMEDIATE REFUND and no one responded to my email. I could have ordered the boots from the UK site and had them withih 10 days!
I've discovered that the UK site is dependable and honest, however apparently the don't do business the same way in the States.