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richard s.

Thornhill

Contributor Level

Total Points
160

2 Reviews by richard

  • BestBuy CA

3/28/24

I ordered online from Best Buy marketplace seller a refurbished dyson vacuum V8, upon receipt of the item, the item was defective not working, I contacted the seller, the seller asked me to make a video showing the issue, I made a video showing the Dyson V8 with a battery fully charged, the vacuum was not working or starting, the best buy marketplace seller sent me a return label, I went to the post office, I took pictures at the post office of the return package open showing the vacuum dyson V8, I also took a picture of the package showing Canada post label, I then returned the defective not working dyson vacuum V8 to the address on the return label provided by Best Buy marketplace seller.
As of today (30 days later), I have not received my refund,

Products used:
Dyson V8 vacuum

Service
Value
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  • AliExpress

8/26/23

Order number **************
It appears that the business entity identified as "AliExpress," which has been implicated in fraudulent activities, has purportedly engaged in the financial transaction of disbursing funds taken from my possession for the acquisition of a charger of non-functional nature. This action has been effectuated with a perceived lack of equity. Regrettably, the charger in question presently occupies a position proximate to refuse receptacles, and its imminent disposition within said receptacles is imminent. It is to be duly noted that a monetary sum totaling $120 USD was tendered in exchange for an item that is, lamentably, bereft of utility; this occurrence is met with an inherent sense of chagrin.

However, it is prudent to acknowledge that the financial quantum of $120, while not of a magnitude to induce destitution, nevertheless engenders profound sentiments of exasperation and embitterment, sentiments likely to be protracted in duration. In my capacity as an executive holding the position of Vice President within a distinguished corporate entity, diligent efforts have been marshaled to engage two individuals serving as assistants within the same establishment. Their remit encompasses the dissemination of disparaging commentary across sundry social media platforms, inclusive of comprehensive reviews. Furthermore, this stratagem extends to encompass my social sphere, with the principal objective of dissuading any prospective interaction with your establishment, or indeed, the aforementioned "AliExpress," whose reputation is marred by duplicity.

It is submitted for your consideration that this course of action is principally undertaken to safeguard the interests of potential patrons. My overarching concern is to forestall the infliction of grievous financial detriment akin to that which has befallen me, as a direct consequence of dealings with your organization or, in parallel, the disreputable enterprise denominated "AliExpress." An examination of the aggregate rating trajectory of the aforementioned "AliExpress" over the antecedent trimester reveals a downward trajectory, from an initial valuation of 2.5 stars to its current nadir of a singular star. The prospect of witnessing the diminishment of this entity's online market standing is a source of gratification.

Foreseeably, the virtual marketplace is replete with latent commercial opportunities; however, it is incumbent upon us to recognize that this same potentiality harbors the latent capacity for swift erosion. The instance in which the tide of patronage recedes, occasioned by a collective abstention from transacting with both your establishment and the cited "AliExpress," may conceivably impel a reconsideration of prevailing business policies. This pronouncement is tendered in an advisory capacity, propelled by the recognition that the impending juncture at which this alteration in policy might manifest is one that shall have elapsed, with my presence therein a vestige of memory.

In light of the above, it is my fervent hope that this missive serves to communicate both the gravity of my disappointment and the determination that underscores my proactive endeavors to forestall the potential detriment to others that has, regrettably, been visited upon me.

Service
Value
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