I made reservations and they were not correct, in order to fix it you were required to cancel and maybe not get the same rate. I would not use this again.
* Getaroom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Rhonda, Great news-Your refund has been processed! Due to the impact of the COVID-19 pandemic and the amount of inquiries received, the refund time-frame will understandably be longer than normal. We apologize for the delay and appreciate your patience during this global pandemic. We do take our customers' reviews very seriously and we thank you for updating your star rating of your customer service experience on the Sitejabber site to reflect your satisfaction with the positive resolution. Thank you.
Rhonda, Great news-Your refund has been processed! Due to the impact of the COVID-19 pandemic and the amount of inquiries received, the refund time-frame will understandably be longer than normal. We apologize for the delay and appreciate your patience during this global pandemic. We do take our customers' reviews very seriously and we thank you for updating your star rating of your customer service experience on the Sitejabber site to reflect your satisfaction with the positive resolution. Thank you.
Sincerely,
Getaroom