There is no customer service as they would lead you to believe. When you call the number given, there is a recording telling you there is no one available to speak to and after reading other reviews, which I should have read prior to ordering merchandise, it seems others have never received the merchandise ordered and they were charged and never able to contact anyone via phone or email... but also, my credit card now has been compromised (and used by two other online buisness that I did not authorize) less than 12 hours after I ordered merchandise from this RebbecaMinkoff.com. I tried to contact the company via the customer service support phone number given to be sure it was a legit site and have found there is no way to confirm my order... my credit card has been charged and I have not received any notification of order and there is no customer service to speak with at the number given... this leads me to believe this is not a credible company to trust. Buyer beware.