They charge me a set amount (like $3.95) to use the site for 14 days access, but after 14 days they have a recurring charge of $24.95. I called to cancel and the guy kept repeating himself stating that they sent me an email explaining that. I didn't read an email from their website 14 days later thinking it was spam. I didn't even know they were storing my credit card info in their site. Totally unethical.
Hi Renee, Please email support@crowdtap.com and we can look into exactly why your account access was revoked, and provide you with a path to reinstate it with your points still in tact.