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It is now 41 days after the review and many calls and written requests for help. I have received general feedback asking if I am happy with the fix. What fix? No fix. I wanted to write a positive update but am unable to do so simply because these guys are beyond incompetent. An issue exist in their software which they are unwilling to acknowledge. I have changed email, passwords, servers, IP's, OS, devices and location. Somehow, somewhere deep in the underbelly of this beast is a software glitch that they will not acknowledge.
So, find an alternative would be my best suggestion. If what you have works, then great, keep it. The first sign of problems, resolve it or run for the hills.
Three months of the same code error preventing us from playing any programmes on any device any where on the planet. That includes at home.
So many request for help TOTALLY ignored. We were one of the very first to sign up when AcornTV started and never had cause to contact them. After years of loyal subscription this is the outcome. The shows are good but God forbid you need help. They are totally incompetent and unwilling to reveal a human element in the discussion. I would strongly advise you avoid these folks until they get their act together. Before this three month long fiasco I would have highly recommend them. Now... never!
Tip for consumers:
Look elsewhere perhaps at Britbox or get an Android Player that gives access.
Regina C.'s review of Acorn TV earned 13 Very Helpful votes
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Empty.
If you get on at all, the videos stream through in seconds. Totally impossible to watch....
