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Ray P.

  • 2 Reviews
  • 1 Helpful Vote
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Experience: Travel

Member since May 2019

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2 Reviews by Ray


Avoid this agent like the plague - we booked an Exclusive Suit with 3 rooms next to Castle in Budapest but when we arrived we were told it was not available and was taken to an alternative which can only be described as student accommodation opposite a building site twenty minutes from where we expected to be having chosen it to be near friends. As we had arrived late and were staying for only four nights we decided to put up with it but it was unsuitable for entertaining so we only used it for sleeping. We registered our dissatisfaction the next day by phone and by email upon return but BnBmore claimed the apartments were of equal standard and refused any further considerations. We could have complained on the standard of the maintenance alone with stains soft furnishing and walls, damaged doors and poor plumbing. Not to be recommended.
Booking reference *******881
The top photos are what we paid for and the bottom ones are what we got.


I booked a carefully selected apartment in Budapest for four nights with Booking.com but when we got off the plane they said it was not available and directed me to what can be best described as student accommodation next to a building site. Booking.com said it was of comparable standard which demonstrably it wasn't and definitely was not something I would have chosen as suitable.
The moral is don't book with Booking.com if you want a stress free vacation.
Booking reference *******881

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