We checked your account and we found order number 248575355. We tracked this but the tracking information is not updated. We can also see that you have not contacted the seller about your order. Please communicate with them fist for updates.
Here's how you can contact the seller:
1) Click "My DHgate " on the upper right corner of the page.
2) Click "My Orders at the left side of the page.
3) Find the order number.
4) Click the link Message Seller at the top of the order details
Furthermore, you have already completed your order and released the payment to the seller even if you still have not received the order. Please use a computer and open an after-sale dispute. 1) Log-in to your DHgate account. Click "My DHgate" on the upper right corner. 2) Click "Completed" 3) Find the order number. 4) Click "Open an After Sale Dipsute".
If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 Or send email to: customer-support@DHgate.com
Hi Raviona!
We checked your account and we found order number 248575355. We tracked this but the tracking information is not updated. We can also see that you have not contacted the seller about your order. Please communicate with them fist for updates.
Here's how you can contact the seller:
1) Click "My DHgate " on the upper right corner of the page.
2) Click "My Orders at the left side of the page.
3) Find the order number.
4) Click the link Message Seller at the top of the order details
Furthermore, you have already completed your order and released the payment to the seller even if you still have not received the order. Please use a computer and open an after-sale dispute. 1) Log-in to your DHgate account. Click "My DHgate" on the upper right corner. 2) Click "Completed" 3) Find the order number. 4) Click "Open an After Sale Dipsute".
If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 Or send email to: customer-support@DHgate.com
Regards,
Riane
Customer Service Center
DHgate.com