Studio g.

I wish I could give them a worse rating. They falsely advertised a chair I purchased as new, unused, over purchased stock from a company during covid. The chair they sent was heavily used, the armrest looked as if a dog had chewed on it for a year. The base had freshly painted silver spray paint that rubbed off on my hands and clothes. The upgraded casters I paid extra for, were completely missing. I immediately reached out to the company to let them know I needed to reject the delivery (which they wouldn't answer their phones), so had to email. I received an email reply 3 days later asking if i'd just keep the chair for a discount. I told them no, that I it wasn't the chair advertised and needed to be returned for a full refund. It took them almost 2 weeks before they sent me a return label, for which they are charging me to have UPS pick it up from my location. These guys are a loser company — stay clear of them! My next stop is BBB.