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I purchased a Herman Miller Chair from Seating Mind. The chair arrived with a defective lumbar support. I notified the company and they offered to send a replacement part which I would have to install myself. I am a 72 year old woman without the ability to do that. I chose to return the chair and they are charging me a 20% restocking fee to restock a defective chair. Do not do business with this company.
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I wish I could give them a worse rating. They falsely advertised a chair I purchased as new,...
This company has continuously told me that my order placed in January 2024 will ship out "next...
