I only wish I had checked the customer reviews before ordering. At that time there was ONLY 1 positive review and all the other bad! I'm still waiting on my order even though Free People sent and email stating HAD been delivered! Nope! Not true. Talked with at least 12 different reps and their hands are tied because they, too, are in the dark. It's ridiculous. 2 of those people told me that it's common for a driver to state the package HAS been delivered when it HAS NOT! What? Who does that? Oh, yeah, I know... FREE PEOPLE! Don't shop here. Nordstrom's has the best customer service around. Well, actually, EVERYONE has better customer service than Free People. Buy at your own risk. Too bad.