Randy D.

As you can see from from my previous review I was awaiting "comensation pending" from SEVEN surveys I fully completed. Because I was concerned with losing my other already awarded points I decided to redeem them which turned out to be a HUGE mistake because once I redeemed the SEVEN " compensation pending" awards were suddenly no long "pending" and of course I wasn't paid. And since I have complained to them suddenly i am no longer QUALIFYING for 98% of the surveys I have attempted. This company seems to think they can not pay you for surveys you have HONESTLY completed and then justify it by saying they give you 0.02 cents for SOME { about 1/2 at most} of the surveys you attempt but do not qualify for. I am sure many frustrated people don't make the effort to follow up with these issues. Most of these survey companies treat us like crap with low payouts to start with but Survey Junkie actually rips people off after they TRULY completed surveys. Other outfits like Swagbucks actually look into your concerns and if they find them legit and honest they credit you. Not Survey Junkie although to be fair they dio pay you quicker and you only need to reach $10.00 to get a payout but I figure they have hosed me of over $20.00 in situations like this and they have NOT ONCE credited me, ZERO customer service from Survey Junkie.

This site started off good. Payouts are in US funds and go quickly to your PayPal account. For a while everything was good but recently this site has been terrible. The following are my issues.
1) I have FULLY COMPLETED 7 surveys in the last 6 weeks but after having received notice that I had finished I was not paid and received a notice saying "compensation is pending"
2) after writing them each time I receive the EXACT SAME reply word for word saying the exact same thing. Waited the 7 days they told me to but still nothing. You write them back and you get the exact same reply. Word for word but no payout.
3) I got frustrated and cashed out what I was owed minus of course " the pending compensation" payments.
4) after I was paid the other $$ they owed me suddenly the " pending compensation " payments disappeared meaning they got all my answers FOR FREE.
5) when i wrote them again guess what - you know it. I got the EXACT SAME reply word for word. I am sure they simply press a button.
6). It is now at the point I am afraid to complete a survey for this company for fear of simply receiving a " compensation pending" response and no payout.
7) This company does NOT SUPPORT its hard working people. They get their answers and pay you SOME of the time.

I would clearly steer clear of this site as their methods are suspect at best. I do not write this review lightly as I did like this site in the past but they give me little choice given their lack of communication and support. Beware to any new people who wish to try them.