raman O.

Never ever shop from Hollister people. They are a rip off. I ordered online and did a store pick up first time from this brand. Fairview mall store was quite far from my house so i drove all the way there and the store was extremely mis-managed. There was no store manager to talk to. I was told my order has been picked up even though i never recieved it. You would they would check ur ID before giving any package since its a big name "HOLLISTER". But doesn't look like they did when someone else picked up my package. All in all worst experience, stayed at the store for 2 hours, still cudn't get anything. Called online customer service, no answer. Emailed the customer service and got an answer 5 times that the order has been picked up. No follw-ups at all? I mean seriously guys, maybe they should spend more money on actually delivering the order than just mass producing all the similar styles.
My name is Raman by the way and this is no a made up story. Horrible! Horrible! HOLLISTER!